Contact options
TUMI publishes telephone, email and text options for customer service. Repair evaluation and an order enquiry may need different details; identify the bag and its purchase source first.
Company website
Company enquiry page
Before you contact TUMI
TUMI lists a phone contact for customer service — US. Check the source for the relevant location and any hours before calling.
- Record the order date and delivery status.
- Identify the seller named on the receipt.
- Keep the packaging until you receive return instructions.
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