Company contact entry

The North Face

thenorthface.comUnited States

Customer Service Number

US customer service

+1 888-863-1968
USToll-free in listed regionMonday–Friday 7 am–6 pm Central
Call The North Face

About this number

Calls go directly to The North Face’s listed department. Travels by Tracie publishes this entry independently.

Source: thenorthface.comSource checked Oct 6, 2026

Mobile or international charges may apply.

Contact options

The phone contact card states weekday hours. A separate page banner mentions Saturday hours without clearly assigning them to the telephone service.

Before you contact The North Face

The North Face lists a phone contact for US customer service. Check the source for the relevant location and any hours before calling.

  • Keep the packaging until you receive return instructions.
  • For a repair, have the model and purchase date ready.
  • Copy the item reference from the order.

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