Contact options
J.Jill publishes this number for customer service, telephone orders and store-location enquiries. Credit-card billing has a different contact; a clothing return and a card-account question should be kept separate.
Before you contact J.Jill
J.Jill lists a phone contact for customer service and placing an order. Check the source for the relevant location and any hours before calling.
- Copy the item reference from the order.
- Record the order date and delivery status.
- Identify the seller named on the receipt.
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