Contact options
Company website
Contact the company through its website
Source: buildabear.comSource checked Oct 9, 2026
Company website
Official website and contact navigation
Source: buildabear.comSource checked Oct 7, 2026
Before you contact Build-A-Bear Workshop
Build-A-Bear Workshop lists a phone contact for guest Experience team. Check the source for the relevant location and any hours before calling.
- Identify the seller named on the receipt.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
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