Contact options
Birkenstock distinguishes purchases from its US website, its own stores and other retailers. Start with the seller on the receipt; the number here is published for US website customer service.
Company website
Company enquiry page
Before you contact Birkenstock
Birkenstock lists a phone contact for US website customer service. Check the source for the relevant location and any hours before calling.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
- Copy the item reference from the order.
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